Stay up to date with the latest disruptions, planned work, timetable changes and more.
Select the mode of transport below to see relevant updates.
North Shields lift - out of service
The lift at North Shields on Platform Two is out of service. For step-free access, please use the ramp at the leading end of platform 2 at North Shields. For any assistance please use the station Help Point. We're sorry for any inconvenience.
Night works
To ensure our train service continues to run we need to carry out regular maintenance and improvement works on and around our tracks. Some work can be done during the day, but often work can only be completed safely when the train service is not running. This means we work overnight and during planned line closures.
The type of work taking place includes inspections, patrolling the tracks, lineside management, maintenance and renewal work and cleaning. Sometimes the work generates noise which residents or businesses near to the Metro line may be able to hear.
*Amendment to night works shown below for Saturday 1 August AM. Track renewal works involving welding and grinding equipment between Airport and Bank Foot.
Click here to read more about night works for week starting Monday 27 July to Sunday 02 August 2026
To find out more about the types of work carried out, visit the Night works section of the Travel North East website.
University station staircases closed
The staircases at University Metro station are closed until further notice. Please use the station ramps. We’re sorry for any inconvenience caused.
For up-to-date bus travel information please refer to:
For the latest up-to-date travel information, please check the bus operator websites below:
For up-to-date bus travel information please refer to:
For the latest up-to-date travel information, please check the bus operator websites below:
For up-to-date bus travel information please refer to:
For the latest up-to-date travel information, please check the bus operator websites below:
For up-to-date bus travel information please refer to:
For the latest up-to-date travel information, please check the bus operator websites below:
Newcastle Quayside 5/10k Running Event – Go North East Service Q3: Wednesday 5 August 2026
To facilitate the Quayside 5/10k running event, a road closure will be in place on Newcastle Quayside, on Wednesday 5 August, from 5:30pm until approximately 9:030pm.
During this closure, Go North East Service Q3 will be diverted. The bus stops by Newcastle Crown Court and Guild Hall will not be served. Customers are advised to use the bus stops on City Road.
For latest up-to-date travel information please check Go North East website / X (formally Twitter).
Thursday, 13 November 2025 – until further notice: Routes 10, 12, 50 and E1 – Closure of River Drive bridge (Heugh Street)
Closure of River Drive bridge (Heugh Street) until further notice.
So that structural inspection work can take place, the following alterations will continue to apply to services 10, 12, 50 and E1:
Stagecoach Service 10 will operate via Keppel Street, Fowler Street, Winchester Street, Anderson Street, Coston Drive and Mile End Road, then run a one-way loop via Palatine Street, River Drive, Mile End Road and Coston Drive, before resuming the normal Service 10 route towards Jarrow.
Stagecoach Services 12 and E1 will continue to operate via alternative routes. Customers are advised to use South Shields Interchange (12 and E1) or Ocean Road (E1 only).
Go North East Sunday Service 50 is currently operating from South Shields Interchange to River Drive via Mile End Road.
These arrangements apply until further notice.
For latest up-to-date travel information please check Go North East website / X (formally Twitter). Stagecoach North East website / X (formally Twitter)
Disruption to Emmanuel College services 833 and 834 from Monday 22 June 2026 to Thursday 16 July 2026
Due to the demolition to Gateshead Flyover at Five Bridges Roundabout, there will be temporary changes to the 833 and 834 school buses to/from Emmanuel College. This will apply from Monday 22 June 2026 until the end of term on Thursday 16 July 2026
Morning to Emmanuel College:
833 (operated by JH Coaches) – This service will run via an alternative route between Sunderland Road and Arthur Street. No stops will be missed
834 (operated by JH Coaches) – This service will NOT serve Heworth Interchange or Sunderland Road, instead starting at the first stop on Bensham Road. Students that usually board the 834 at Heworth or Sunderland Road should use the 833 service instead from Sunderland Road – Please note, the 833 does not serve Heworth Interchange.
Afternoon from Emmanuel College:
833 (operated by Go North East) – This service will use an alternative route between the school and Sunderland Road. No stops are expected to be missed
834 (operated by JH Coaches) – This service will not serve the first stop on Old Durham Road, opposite the Petrol Station. Please alight the bus at the first stop on Split Crow Road
Bus Services Diversions During Gateshead Flyover Demolition: Sunday 21 June 2026 to Thursday 16 July 2026
To allow demolition work of Gateshead Flyover, Five Bridges Roundabout will be closed from 08:00pm on Thursday 21 June 2026 until the early hours of Thursday 16 July 2026.
There will therefore be disruption to Go North East services 21, 22, 27, 28, 51, 52, 56, 57, 58/58A, 81, 85A as access to Old Durham Road, Durham Road and Sunderland Road is restricted.
During the demolition of Five Bridges Roundabout, to maintain access to Sunderland Road, a free shuttle bus will be operating in a one-way loop direct from Gateshead Interchange to Heworth Interchange, then along Sunderland Road and Old Durham Road to Valley Drive, before returning to Gateshead Interchange via Dryden Road and Durham Road.
Express services X1, X10, X12 (Arriva), X21, X24 (Stagecoach), X34 (Stagecoach) and X58 will operate as normal, but may subject to delays due to diversionary routes
Full information about the services directly affected can be found on the Go North East website.
What happens when the Shields Ferry is not operating
If we are unable to operate the ferry crossing between North Shields and South Shields because of eg severe fog, stormy conditions on the river, or if there is a technical issue with the vessels, we will endeavour to provide a replacement bus where possible.
Replacement bus timetable (subject to any buses being available)
The buses run on the hour and half past the hour from each ferry landing.
| South Shields to North Shields | |||
|---|---|---|---|
| Days | First bus | Then these times every hour | Until last bus |
| Monday to Wednesday | 06:30 | 00, 30 | 20:00 |
| Thursday to Saturday | 06:30 | 00, 30 | 23:00 |
| Sunday | 10:00 | 00, 30 | 18:00 |
| North Shields to South Shields | |||
|---|---|---|---|
| Days | First bus | Then these times every hour | Until last bus |
| Monday to Wednesday | 06:30 | 00, 30 | 20:00 |
| Thursday to Saturday | 06:30 | 00, 30 | 23:00 |
| Sunday | 10:00 | 00, 30 | 18:00 |
Please note that these are the same as the normal ferry times from North Shields, but are not the same as the normal ferry times from South Shields. This is of course because the replacement bus service takes longer than the ferry to travel between the two landings via the Tyne Tunnel.
From South Shields the buses depart from the bus stop on Ferry Street, outside the former BT building, stop number 42S32.
From North Shields the buses depart from the bus stop on North Quay at the end of the ferry landing, stop number 41080. It will also stop on request at the bus stop at the top of Borough Road.
Bikes
Unfortunately, bikes are not allowed on these buses. We suggest cyclists use the Tyne Pedestrian Tunnel instead.
More information
The ferry crew will be on the South Shields landing to provide passengers with information during the period of the disruption.
Customers can also check for information and updates on our Facebook page www.facebook.com/theshieldsferry.
Live train locations
